Last updated: 10/29/2025
Welcome to Fairway Woodcraft.
By accessing or using our website, purchasing our products, or engaging our custom woodworking services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site or placing an order.
1.
Our Services
Fairway Woodcraft designs and builds custom furniture and cabinetry, handcrafted in our New England workshop and installed on location.
Our primary service area includes the greater New England region, with most clients located along the I-95 corridor between New York City and Boston.
We also offer a selection of handmade cutting boards and smaller goods available for purchase online and shipped throughout the continental United States.
2.
Custom Orders
Each custom project begins with a consultation, design review, and material selection process.
3.
Online Store Purchases
Our cutting boards and other small-batch goods are available for purchase directly through our website.
4.
Use of This Website
By using our website, you agree to:
We reserve the right to suspend or terminate website access for users who violate these terms.
5.
Intellectual Property
All content on this website — including text, photos, designs, logos, and product images — is the property of Fairway Woodcraft and is protected by U.S. copyright law.
You may not copy, reproduce, modify, or use any material for commercial purposes without our written permission.
We welcome sharing our work on social media with proper credit and no alteration of the original content.
6.
Pricing and Availability
All prices are listed in U.S. dollars and are subject to change without notice.
We strive to ensure all information is accurate; however, errors may occur. Fairway Woodcraft reserves the right to correct errors, update information, or cancel orders affected by inaccuracies at any time.
7.
Liability
While every effort is made to ensure quality and accuracy, Fairway Woodcraft is not liable for:
In all cases, our total liability will not exceed the total amount paid for the specific product or service in question.
8.
Cancellations and Withdrawals
We reserve the right to refuse or cancel service at our discretion, including cases involving:
Deposits for canceled custom projects are non-refundable unless otherwise agreed in writing.
9.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10.
Governing Law
These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.
11.
Contact
For questions about these Terms or your order, please contact:
📍 Massachusetts, USA
Last updated: 10/29/2025
At Fairway Woodcraft, each piece we create is made with great care and attention to detail. Because our work includes both custom-built projects and ready-to-ship products, our return and refund policies differ slightly between the two.
Please review the terms below carefully before placing an order.
1.
Custom Furniture and Cabinetry
All custom furniture, cabinetry, and built-to-order pieces are final sale.
Because these projects are made to your specifications — including dimensions, finishes, and materials — they cannot be returned or refunded once production has begun.
If there is an issue with craftsmanship or installation, please contact us within 7 days of completion so we can assess and address the concern promptly.
We take pride in our work and stand behind the quality of every project we deliver.
2.
Cutting Boards and Online Purchases
For cutting boards and other ready-to-ship products purchased through our online store:
3.
How to Initiate a Return
To begin a return, please contact us at:
Include the following details in your message:
We will review your request within 2–3 business days and provide instructions for returning the item, if applicable.
Please do not ship items back without contacting us first. Unauthorized returns cannot be processed.
4.
Refund Process
Once your return is received and inspected, we will notify you by email regarding approval or denial.
5.
Cancellations
Orders for cutting boards or small goods may be canceled within 24 hours of purchase, provided the item has not yet shipped.
Custom furniture and cabinetry orders may only be canceled prior to deposit payment — once a deposit is received, the project slot is reserved and materials may be ordered.
6.
Contact
For any questions about returns, replacements, or refunds, please contact us:
📍 Massachusetts, USA
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